Policies

Plan Your Event

Welcome to the Gathering by Chartwells! Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday-Friday 8:00am - 5:00pm. Please contact our catering coordinator for customized service and menus.

Policies & Procedures

To ensure optimal selection and the best possible service we kindly ask that events be booked at least seven business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs.

Guest Counts

We kindly request a confirmed number of guests be specified 3 business days prior to the event. This number is considered the guaranteed guest count.

Event Time

Events are billed in two-hour increments. Events exceeding the four-hour limit will be subject to additional service fees. There will be an attendant fee of $25.00 per attendant, per hour with a two hour minimum. The attendant fee will be for served meals or an event that requires assistance outside a drop off.

Cancellation

We kindly request that cancellations must be made five business days prior to the contracted event date.

Service ware and China

All disposable service ware will be furnished as accompaniment to all items purchased. Some exceptions apply to orders being picked up. We provide high quality disposable ware for $1.50. Where china fees are applicable, including silverware, salad/entrée/dessert plate and beverage glass if necessary, a $2.00 fee will apply. Additional fee will apply for added china, for example, barware.

Linen

Tablecloths are supplied for all food and beverages service tables at events. Tablecloths for non-food tables are available for an additional $6.99 (85's & 114's) or $10.99 (90's,156's,120's), per table.

Tax Exempt

We request tax-exempt forms be emailed to our office three business days prior to the event.

Billing & Payment

A form of payment (purchase order or credit card) is kindly requested three business days prior to the event date. For events that are more than 100 guests we ask that form of payment (purchase order or credit card) is requested one week prior to event date. Events that are 200 and above we ask that form of payment (purchase order or credit card) is given two weeks prior to the event date. We ask that contracts be paid in full within one business day following the event.

Special Diets

Special diets are accommodated upon request, we kindly request that your needs be submitted as soon as possible.

Chartwell`s Catering
2501 North Blackwelder Ave
Oklahoma City, OK 73106
405.208.5506